TrollPro wants you to be completely satisfied with your purchase. We are proud of our products and service and will do our very best to resolve any problem or question you might have. Please read through the information below to see if your problem is covered under our Warranty or Return Policy.
TrollPro products and accessories are guaranteed against manufacturing defects ninety (90) days from the original date of purchase. TrollPro’s sole obligation in the event of such defects during this period is to repair or replace the defective part or product with a comparable part or product at TrollPro’s sole discretion. Except for such repair or replacement, the sale, processing or other handling of this product is without warranty, condition or other liability even though the defect or loss is caused by negligence or other fault. Damage resulting from use, accident, or normal wear and tear is not covered by this or any warranty. TrollPro assumes no liability for any accident, injury, death, loss, or other claim related to or resulting from the use of this product. In no event shall TrollPro be liable for incidental or consequential damages relating to or resulting from the use of this product or any of its parts. Because of possible user resealing error or unrelated problems with the supported camera housings, this product is not warrantied against waterhousing leakage or any resulting loss or damage to the cameras utilized. Please review and follow the manufacturer’s instructions carefully when sealing the waterhousing for the camera you will mount in TrollPro! Returns or replacements of parts and/or products may be subject to shipping, handling, replacement and/or restocking fees.
Notwithstanding the above limitations, TrollPro will strive to address any problems or concerns with the use or performance of this product. So if you had a problem or loss, please let us know. We want the best available product and your continued satisfaction.
Questions? Comments? Experience our world-class customer support when you contact our TrollPro Support Team by clicking on the About Us link.
TrollPro CUSTOMER SATISFACTION GUARANTEE:
30 DAY MONEY BACK GUARANTEE (TrollPro Webstore Purchases)
If you are not 100% satisfied with your purchase within 30 days of receiving your order, you may return it to us for a refund, No Questions Asked. Return shipping fees are not refundable. This guarantee applies only to purchases made through TrollPro’s Webstore at TROLLPRO.com.